- Faculty
- Faculty Faculty of Business and Economics
- Research Interest
- Quality Management Lean Production Investment Climate Higher Education
- Teaching Materials
- no content
- Academic Background
- EDUCATION Doctor of Philosophy (PhD) — Quality Management 2017 Macquarie University, Australia Master of Management (Research) — Quality Management 2009 University of Wollongong, Australia Master of Business Administration — Management Information Systems 2003 University of Dhaka, Bangladesh Bachelor of Business Administration — Management 2000 University of Dhaka, Bangladesh Certificate of Proficiency in Information System Management (CPISM) 2000 Aptech Worldwide Bangladesh Ltd, Bangladesh Higher Secondary Certificate — Science 1994 University Laboratory School and College, Bangladesh Secondary School Certificate — Science 1992 University Laboratory School and College, Bangladesh
- Awards & Achievements
- 1. I have been selected as the 2024 ACBSP Teaching Excellence Award recipient for Region 10. Region 10 includes 16 countries such as Bangladesh, India, Pakistan, Bhutan, Nepal, Maldives, Afghanistan, Iran, Sri Lanka, Cambodia, Laos, Myanmar, Thailand, Vietnam, Malaysia and Singapore. 2. International Macquarie University Research Excellence Scholarship for PhD 3. Dean Honor-for Undergraduate result
- Selected Publications
- Journal Publication Conference & Seminars Text Books Research Project Workshops and Training Editor Reviewer Conference Organizer PUBLICATIONS International — Journal Articles & Book Chapters Ferdousi, F., Ahmed, F., Momen, A., Sultana, S., and Rabbi, A.F.M.F. (2026), Quality Assurance Practices and Institutional Effectiveness: A Case Study of Higher Education Institutions of Bangladesh, South Asian Journal of Management , 33 (2). Noume, U. S., Rahman, A., Ferdousi, F., Mone, F.H., Sarker, A.R., & Rabby, G.M. (2026). Unveiling exploitation accountability in Bangladesh's ready-made garment sector. Bloomsbury India. Noume, U. S., Ferdousi, F., Sarker, A.R., Akhter, S., & Akhy, M.A. (2025). Catalyst for change: Digital leadership reshaping work in Bangladesh's higher education. ASBM Journal of Management , 18(2). Ashrafi, A.M., Akhter, M., Sarker, A.R., Ferdousi, F., & Shahid, T.S. (2025). Investigating the interconnected dynamics between e-WOM and quality performance dimensions in car dashcams through a symmetric and asymmetric modelling approach. The TQM Journal , Emerald Group Publishing. (ABDC ranked B, Scopus) Sarker, M.A.R., Ferdousi, F., & Noume, U.S. (2025). An overview of AI usages in HRM: Evidence from Bangladesh. Bloomsbury , India . Akter, M., Ahmed, A., Momen, M.A., Sultana, N., Sultana, S., & Ferdousi, F. (2024). Determinants of online merchants' satisfaction on third party logistics in a developing nation: A partial least square (PLS) approach. Cogent Business and Management , 11(1). (Q2, Scopus) Ferdousi, F., Ahmed, F., & Momen, A. (2022). Evolution of quality assurance practices in enhancing the quality of open and distance education in a developing nation: A case study. Asian Association of Open Universities Journal , 17(2), 147–160. (Q1, Scopus) Hride, F.T., Ferdousi, F., & Jasimuddin, S.M. (2022). Linking perceived price-fairness, customer satisfaction, trust, and loyalty: A structural equation modelling of Facebook-based e-commerce in Bangladesh. Global Business and Organizational Excellence , 41(3), 41–54. (Q1, Scopus) Momen, M.A., Sultana, S., Ferdousi, F., & Shahriar, S.H.B. (2021). Determinants of choosing a foreign brand in emerging economy: Lessons and implication for the local entrepreneurs. VILAKSHAN – XIMB Journal of Management , Emerald Publishing Limited. Ahmed, A., & Ferdousi, F. (2020). TQM components as a source of competitive advantage in a beverage organization: A resource based view. International Journal of Business Strategy and Automation , 1(2), 25–36, IGI Global. Ferdousi, F., Baird, K., Munir, R., & Su, S. (2019). Mediating role of quality performance on the association between organizational factors and competitive advantage. International Journal of Productivity and Performance Management , 68(3). (ABDC ranked B, Scopus) Ferdousi, F., Baird, K., Munir, R., & Su, S. (2018). Association between organizational factor, TQM and competitive advantage: Evidence from an emerging economy. Benchmarking: An International Journal , 25(3), Emerald Publishing Limited. (ABDC ranked B, Scopus) Ahmed, A., Haque, M.M., Rahman, M.A., Khan, M.S., Rahman, A., & Ferdousi, F. (2018). Integration and adaptation of e-technology to deliver technical education in public and private universities of Bangladesh. Taylor and Francis . (Book Chapter) Ferdousi, F., Baird, K., Munir, R., & Su, S. (2016). The effect of institutional pressures on quality management. Academy of Taiwan Business Management Review , 12(1), 53–64. (ABDC ranked B) Ferdousi, F., & Kumar, K.S. (2016). Investment climate factors with reference to firm performance in Bangladesh: A prospective cohort study. In Handbook of Research on Fuzzy and Rough Set Theory in Organizational Decision Making (pp. 419–433). IGI Global. (Book Chapter, Scopus) Ferdousi, F., Ahmed, A., & Kumar, K.S. (2016). The implementation of innovative manufacturing practices: Is it a choice or pressure? A relative case study. International Journal of Intelligence Enterprise , 3(2
- Professional Experience
- Courses Taught Strategic Management Organisational Behaviour Principles of Management Introduction to Business Management and Organisational Behaviour Business Management and Marketing (GDLFM) Leadership and Organisational Behaviour (GDLFM) PROFESSIONAL EXPERIENCE Professor and Chairperson January 31, 2023 – Present Department of Business Administration, East West University Associate Professor and Chairperson July 31, 2017 – January 30, 2023 Department of Business Administration, East West University Assistant Professor April 11, 2010 – July 2, 2017 Department of Business Administration, East West University Senior Lecturer December 1, 2005 – April 10, 2010 Department of Business Administration, East West University Lecturer September 20, 2003 – November 30, 2005 Department of Business Administration, East West University Lecturer October 20, 2002 – September19, 2019 Department of Business Administration,Dhaka City College ADMINISTRATIVE ASSIGNMENTS Professor and Chairperson, Department of Business Administration, East West University (January 31, 2023 – Present) Associate Professor and Chairperson, Department of Business Administration, East West University (July 31, 2017 – January 30, 2023) Convener, Program Self-Assessment Committee, East West University (2019 – present) Deputy Executive Director, East West University Center for Research and Training(2017 – 2023) Moderator, Cine and Photography Club (2005 – 2012) Assistant Proctor, East West University (2011 – 2013) QUALITY ASSURANCE ACTIVITIES Co-Champion, ACBSP Accreditation Task Force, East West University Accreditation Representative, AACSB Accreditation Task Force, East West University Co-Champion, AACSB Accreditation Task Force, East West University CONTRIBUTION / COMMUNITY INVOLVEMENT Thesis Examiner: Mr. Noble Kennedy E, VIT Business School, Ph.D. Thesis — “Enablers of Digitalization of Supply Chain and Its Impact on Supply Chain Performance among Manufacturing SMEs.” Mentor to junior faculty members and students. Initiator of multiple MoUs for the department. Organized “Job Fair for Career Search,” 2025. Organized “Job Fair for Career Search,” 2023. Organized “Research Fair,” 2019 — more than sixteen universities participated. Served on various committees as convener and member.
- Affiliation Professional Membership
- Evaluator, Teaching Excellence Award Nomination Committee, ACBSP Region 10, ACBSP Global Conference. Ex-Treasurer, ACBSP South Asia Council, Region 10 (June 2024 – June 2025). Associate Expert, Global Circle for Science Technology and Management Research (Sydney, Australia). Member, Bangladesh Society for Human Resource Management (BSHRM). Member, Management FBS Club.